What is audio sentiment analysis?

The Audio Sentiment Analysis template enables you to analyze audio files and detect sentiment with precision. Ideal for applications in customer service, call centre analytics, and more.

Key features of the Audio Sentiment Analysis Workflow

• Supports multiple audio formats
• Uses state of the art models for text extraction and sentiment analysis
• Workflow can be easily customised for specific use cases

Who can benefit from this Template?

• Enhance customer experience by analyzing call center interactions
• Monitore employee sentiment during internal meetings
• Social media audio content sentiment tracking

How the Audio Sentiment Analysis Workflow Operates?

• Extracts text from audio file
• Uses LLM to identify sentiment of the extracted text

Customizing the Audio Sentiment Analysis Workflow for Your Needs

• Switch to other models for audio text extraction (such as ElevenLabs models) and sentiment analysis (such as OpenAI, Anthropic, IBM or Google models) or use custom fine-tuned models
• Any additional infrastructure can be easily built on top, such as integration with databases or APIs
• Update prompts to customize LLM behaviour
• Add extra pre-processing steps for specific input handling

Performance metrics and Monitoring

• Monitor latency and accuracy of workflow responses with custom or prebuilt metrics
• Monitor number of tokens and cost of inference

How to use Audio sentiment analysis Template

1. Press the “Use Template” button
2. Press the “Test” button
3. Press “Click to upload” button to upload the audio for analysis
4. Press “Run”