Discover the transformational impact of LLMs
Turn data-driven insights into cost savings, decision-making improvements, and customer satisfaction advancements in your enterprise
30%
Decrease in costs associated with patient record management.
"Impact of AI in Streamlining Healthcare Operations", Healthcare Management Technology
50%
Reduction in patient wait times for queries
"Revolutionizing Patient Care with AI", Journal of Healthcare Innovation
25%
Increase in diagnostic accuracy
"Enhancing Diagnostic Accuracy through AI", Medical Science Monitor
Automated Customer Service Agent
Enhance patient interaction and satisfaction within the healthcare sector by implementing an AI-powered chatbot, catering to the growing demand for round-the-clock support.
- Seamlessly integrate the customer service agent with customer support platforms such as Zendesk and Intercom, ensuring a smooth workflow without disruptions.
- Enable AI agents to tap into internal knowledge repositories, granting them access to comprehensive and precise information to elevate the quality of responses
- Address complex customer queries with automated responses to reduce the need for human intervention and enhance the speed at which patients receive assistance
- Control AI responses according to the nature of the inquiry to ensure relevance and precision in every interaction
- Uphold company policies and meet customer expectations by ensuring that AI interactions adhere to established guidelines and standards
Interactive knowledge base
Integrate LLMs into clinical workflows to improve patient care by providing clinicians with instant, evidence-based information, reducing cognitive load and increasing time for patient interaction.
- LLMs pre-trained on a wide array of medical texts, including journals, textbooks, and clinical trials and further fine-tuning with the hospital’s proprietary clinical data and anonymized patient records
- Secure integration of the LLMs with Electronic Health Record (EHR) systems
- Clinicians can query the LLMs by text and voice through a ChatGPT-like interface, allowing doctors to ask complex medical questions in conversational language
- Provides clinicians and doctors with quick source references, allowing for faster decision-making in critical and acute care scenarios
MediCode Auditor Agent
Enhance accuracy and efficiency in medical documentation and billing processes using LLMs for claims auditing, medical coding, and the generation of post-visit summaries, helping to cut costs, save time, and boost productivity.
- Use LLMs to automate the audit of claims, ensuring each claim is checked for accuracy and compliance with health regulations and policies to reduce errors and prevent revenue losses from incorrect billing or fraudulent claims
- Automatically extracts relevant information from clinical notes and assign appropriate medical codes to accelerate the billing process and minimize errors and maximise revenue through proper claim submissions.
- Tailor the LLM to facilitate the creation of concise, clear, and accurate visit summaries immediately after a patient’s appointment, enhancing patient communication and freeing up time for healthcare providers to focus on care rather than documentation.