public sector

Exploring the impact of LLMs in the public sector

Discover diverse use-cases demonstrating efficiency gains, cost reductions, and enhanced service delivery

Start free trial

Discover the transformational impact of LLMs

Turn data-driven insights into cost savings, decision-making improvements, and customer satisfaction advancements in your enterprise

40%

Increase in operational efficiency by automating routine queries on data entry tasks
"AI augments public sector productivity”, Deloitte Insights

200 hours

Of staff time saved per month due to virtual assistant handling public enquiries
"Applying artificial intelligence for public good”, McKinsey & Company

30%

Reduction in appointment no shows
"Annual Report on AI in Healthcare”, NHS Digital

24/7 Customer Support Bot

Integrating an automated customer support bot into customer support operations can help minimize wait times and pressure on customer service teams. Dynamiq can hep you manage these inquiries while maintaining high service quality.

  • Securely integrate the customer service agent with customer support platforms such as Zendesk and Intercom, ensuring a smooth workflow without disruptions.
  • Enable AI agents to tap into internal knowledge repositories, granting them access to comprehensive and precise information to elevate the quality of responses to users
  • Address complex customer queries with automated responses to reduce the need for human intervention and enhance the speed at which users receive assistance
  • Bots are fully customizable to address specific challenges faced by public sector enterprises, such as handling queries in multiple languages or understanding industry-specific terminology.
  • Uphold company policies and meet customer expectations by ensuring that AI interactions adhere to established guidelines and standards
  • Continuous learning algorithms allow the bot to improve over time, adjusting responses based on feedback and changing customer needs.

Back Office AI Agent

Leverage our LLM development platform to automate document summarization and information retrieval, enhancing accessibility and efficiency in handling public records, legal documents, and compliance paperwork.

  • Seamlessly connect the LLM model with current databases and document management systems ensuring smooth adoption and minimal disruption
  • Use pre-existing documents to train the AI agent making it adept at understanding specific terminologies and formats used within your enterprise
  • Use the AI agent to condense long documents into concise summaries, making them easier to analyze and reduce reading time
  • Implement advanced search functionalities powered by the LLM to allow the agent to quickly locate specific information across vast document stores
  • Decrease dependence on manual labor for document processing and allow staff to concentrate on higher-value tasks
  • Use the AI agent to automatically scan documents for compliance with regulations, reducing the risk of errors.
  • Make it easier for employees to access and utilize information to speed up decision-making processes